Your rights after an accident –
professionally assessed
Personal on-site inspection. Complete damage documentation. Independent of insurance interests.
How can we help you?
Liability Damage
Accident caused by a third party? Your right to an independent assessment – costs are covered by the opposing insurer.
Comprehensive Insurance Claim
Own fault, hail, wildlife collision or vandalism? Neutral assessment for your own insurance.
Partial Fault & Unclear Liability
Unclear liability or shared fault? An independent assessment secures your claims here too.
Vehicle Valuation & Classic Cars
Vehicle valuation, classic car appraisal or condition assessment? Professional valuation via Value Report.
FAQ
What you should know
How much does a vehicle appraisal cost?
For liability claims, the opposing insurance covers the full cost. For comprehensive claims, your own insurer usually covers the appraisal costs above a certain damage threshold.
Do I have to come to the office?
No. We come to you – personal on-site inspection is our standard and legally required. We serve the entire Wülfrath, Velbert, Mettmann, Düsseldorf and Wuppertal area.
Can I freely choose my appraiser?
Yes! As an accident victim, you have the legal right to choose your own appraiser.
How long does an appraisal take?
The on-site inspection typically takes 30–60 minutes. You usually receive the finished report within 1–2 business days.
Can Autounfall24 handle the claims process?
We prepare your technical damage report – complete and precise. For legal enforcement, we recommend a specialized traffic law attorney if needed.
What happens with shared fault or unclear liability?
Even with shared fault, you are entitled to an independent appraisal. The costs are proportionally reimbursed by the opposing insurer according to the liability ratio. In cases of unclear liability, a detailed appraisal is particularly important as it forms the basis for fair claims settlement. We recommend a traffic law attorney for the legal clarification.
Does Autounfall24 also create valuations for classic cars?
Yes! We create professional valuations for classic cars, youngtimers and modern vehicles. Our valuations are created using the Value Report software – a recognized system with an extensive market database for classic and modern vehicles.
What is the difference between liability and comprehensive damage?
Liability damage occurs when another person caused the accident – the opposing insurance covers all costs, including appraisal fees. Comprehensive damage results from your own fault, wildlife collisions, stone chips or similar events – your own insurance settles the claim.
Do I need an appraisal for minor damage?
The threshold for so-called minor damage is hardly relevant today – due to rising repair costs and parts prices, even smaller damages quickly exceed the threshold. When in doubt, an appraisal is worthwhile to fully secure your claims.
How much does a classic car valuation cost?
A classic car valuation starts from €180 – the exact price depends on the effort, vehicle type and scope of the assessment. Contact us for an individual quote.
How does a vehicle inspection work?
The inspection takes place at the workshop, at your location or at our office, depending on the vehicle condition. The vehicle is thoroughly documented and photographed. Please bring the vehicle registration and accident report.
Can the insurance reject my appraiser?
No – for liability claims, you as the injured party have the right to freely choose your appraiser. The opposing insurance may not impose their own appraiser on you.
What happens if the insurance reduces the appraisal?
Reductions by insurers are unfortunately common today. If your claims are reduced, we recommend consulting a specialized traffic law attorney. Feel free to contact us – we support you with the technical clarification.
When is a short appraisal worthwhile?
A short appraisal is mainly suitable for smaller damages below the minor damage threshold or when quick damage documentation is needed. For larger damages, we recommend a full appraisal to secure all claims.
Does the appraiser have to come on-site?
An on-site inspection is of course possible by arrangement – we are happy to come to you or to the workshop. You can also bring your vehicle directly to our office.
What is the replacement value?
The replacement value is the amount you would need to spend to acquire an equivalent vehicle in comparable condition on the regional used car market. This value is central to claims settlement, especially in cases of total loss.
How quickly will I receive my appraisal?
You will usually receive your finished appraisal within 1 to 3 business days after the inspection – depending on the extent of the damage. We work Monday to Friday.
Guides
Everything you need to know about your appraisal
Helpful guides for accident victims.
What to do after a car accident?
Step-by-step checklist for accident victims.
Read guide →Your rights as an injured party
Free choice of appraiser, compensation and more.
Read guide →Third-party vs. comprehensive cover
The key differences explained simply.
Read guide →When is an appraisal worthwhile?
Minor damage threshold and when an expert makes sense.
Read guide →How an appraisal works
From first contact to the finished report.
Read guide →Contact
Book an appointment now
Phone
02058 / 89 74 812
Mon–Fri 08:00–18:00 & by appointment
info@autounfall24.de
Response usually within 2 hours
Message us directly
Location
Wilhelmstraße 50
42489 Wülfrath
Inspection takes place at your location
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